Sustainable Policies and Strategies

The Company recognizes and places great importance on conducting its business sustainably, in accordance with the organization’s vision: “To be a leading company in the country in the water, energy, and environmental sectors.”

By conducting its business with good corporate governance, alongside social responsibility, natural resource conservation, and environmental stewardship, the Company aims to build confidence among stakeholders through transparent and verifiable operational processes. Accordingly, the Company has established a Sustainability Policy to serve as a guiding framework for the effective management of its long-term sustainability development.

In addition, the Company has established a Sustainability Strategy to serve as a framework for advancing sustainability across the TTW Group and as a guideline for conducting business in a sustainable manner. This strategy is aligned with the Company’s Sustainability Policy and supports the achievement of the United Nations Sustainable Development Goals (SDGs). The details of the Company’s sustainability policy and strategy are as follows:

Sustainability Policies and Strategies

Sustainability Policy	Sustainability Strategy
1. Good Corporate Governance	Doing business transparently and verifiable with governance. Add value to the Company's business toward mutual benefit based on the balance among stakeholders. Adapt the Anti-corruption Policy on the operation strictly. Realize the importance of personal data protection and the privacy of those involved by establishing a Personal Data Protection Policy to implement in the operation with stakeholders. Manage risk covering the organization's value chain. Treat stakeholders equally and fairly.
2. Business Process Management Continually	Commit to running a comprehensive water business, including raw water management, tap water production, and wastewater treatment. Commit to energy and environmental business in addition to water business. Create long-term added value of products and services by considering the satisfaction of customers and stakeholders. Promote the development and creation of business innovations with social and environmental innovations.
3. Social Value Creation	Manage human resources with efficiency and fairness in accordance with the standards, requirements of laws, and international labor charters. Encourage personnel to develop necessary knowledge and skills according to the employee potential development plan and promote creativity in working through Kaizen activities. Support the occupational health and safety management system by establishing operational manuals and safety standards in accordance with the nature of work and creating a safe working culture throughout the organization. There is a policy on human rights and labor, encouraging executives and employees to respect and comply with international human rights principles based on equality and non-discrimination. Create satisfaction for employees and communities surrounding the Company's business areas. Promote engagement with communities and relevant stakeholders to create the strong relationships, comprehension, and cooperation to reduce conflicts from arising in the future.
4. Sustainable Environmental Management	Realize the importance of doing business without affecting the environment. Conserve energy and climate change through the reduction measures of electricity consumption and GHG emissions from business processes according to the specified goals. Manage water resources by raising awareness of water utilization with value, establishing measures and goals for reusing wastewater from production processes to reproduce tap water. Manage waste and unused materials by using sludge for product research and social use, as well as promoting the valuable use of unused materials. Manage biodiversity for the benefit and value of organizations and ecosystems by establishing preventive measures for tap water and wastewater treatment production systems from negative impacts on living organisms in ecosystems. Promote cooperation and participation in the natural resource conservation and environmental stewardship between the organization and external agencies. Aware of strictly complying with environmental laws by establishing an environmental management system (ISO 14001), including internal monitoring and certification from external agencies according to the plan.

Responsible Person

Employees and management, as well as the Company’s business partners, suppliers, and contractors across the TTW Group including joint ventures under the Company’s operational control—are required to strictly comply with the Sustainability Policy and Strategy.

In addition, the Company encourages its joint ventures to appropriately adopt and apply the Sustainability Policy and Strategy in their operations.

Operational Promotion

1. Regularly review the effectiveness and appropriateness of the Company’s sustainability issues on an annual basis, in order to provide key inputs for the development and revision of the Company’s Sustainability Policy and Strategy.

2. Conduct annual surveys to assess the opinions, needs, and expectations of the Company’s six key stakeholder groups, as follows:

Employees

Shareholders/Investors

Customers

Business Partners/Supplies/ Contractors

Communities

Environmental Agencies

3. Communicate the Sustainability Policy and Strategy to employees at all levels and relevant stakeholders to foster awareness and understanding of sustainability within the organization. This includes strengthening the corporate culture based on the Company’s Core Values: “Achieving the Company’s vision and mission by prioritizing stakeholder satisfaction and maximizing stakeholder benefits through (1) Continuous Improvement, (2) Proactive and Initiative-driven work, and (3) Teamwork.” All employees are encouraged to apply these principles in accordance with their respective roles and responsibilities, while actively contributing to the Company’s journey toward sustainable business development.

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Monitoring, Evaluation, and Reporting System

1. The Risk Management, Corporate Governance, and Sustainability Committee is responsible for overseeing and establishing policies and guidelines for the Company’s sustainability management through the Managing Director, who serves as the Chairperson of the Sustainability Committee.

2. The Managing Director is responsible for managing the Company’s sustainability initiatives in alignment with the assigned sustainability policies and objectives through the Sustainability Committee. This includes the development of action plans and the reporting of performance to the Risk Management, Corporate Governance, and Sustainability Committee on at least a quarterly basis.

3. The Sustainability Committee provides guidance and drives the continuous improvement of the Company’s sustainability processes to achieve established objectives through the Sustainability Working Team, which comprises representatives from all internal departments.

4. The Sustainability Working Team is responsible for implementing assigned tasks as directed by the Sustainability Committee and reporting performance outcomes to the Sustainability Committee on at least a quarterly basis.

Review of Sustainability Policy and Strategy

The Company conducts an annual review of its Sustainability Policy and Strategy on a regular basis to ensure they remain current and responsive to changing circumstances, while aligning with the Company’s business policies and objectives. This review also ensures consistency with the United Nations Sustainable Development Goals (SDGs).